Airtel money expands agent network, partners with Naivas supermarket

By Peter Ochieng

Telecommunications company Airtel Money Kenya has inked a partnership with Naivas Supermarket that will allow Airtel Money customers to deposit and withdraw cash across Naivas branches countrywide.

The deal is part of Airtel Money' strategy, to expand its agent footprint and get closer to the customers.

Airtel Money Managing Director, Anne Kinuthia-Otieno said the partnership will significantly bolster their ongoing efforts to enhance access to financial services for their customers through their Mobile Money platform.

“Today marks a significant milestone for us, as we join hands with Naivas Supermarket to bring enhanced convenience to our customers,” she said.

“This partnership underscores Airtel Money's commitment to expanding our reach and ensuring that our services are easily accessible. By offering cash deposit and withdrawal services at Naivas branches nationwide, we are not only strengthening our presence but also reaffirming our dedication to providing seamless and affordable financial solutions through our Mobile Money platform.”

Peter Mukuha, Naivas Chief of Operations officer said:

“We are thrilled to announce our partnership with Airtel Money, enabling our customers to conveniently deposit and withdraw cash across all our 109 branches. This collaboration enhances accessibility and convenience, empowering our customers with seamless financial services."

He added, “This move perfectly aligns with our mantra; We exist to make other people’s lives better. Our partnership with Airtel Money exemplifies this commitment, as this move ensures smooth and convenient financial transactions. We are proud that this collaboration is a testament to our dedication to improving the lives of our customers.”

In addition, customers transacting at the Naivas branches will enjoy free withdrawal services as part of the ongoing ‘Rudishiwa Transaction Fee Campaign.’

Launched in December last year, this campaign refunds withdrawal transaction fees as Airtel Airtime with each withdrawal done.

For instance, if a customer withdraws sH1,000, incurring a sH25 withdrawal charge, they will receive the sH25 which can be utilized for airtime, data bundles, or SMS.